Submit a request

Thank you for reaching out to ALX Support. Kindly fill out this request form and we will get back to you within 24 hours during weekdays. Please ensure to provide accurate and detailed information about your issue so we can get better serve you.

Kindly let us know which stage of the programme you are in

Let us know which ALX programme this is about

Please select a category

First and Last Name

Kindly provide as much detail as possible about the. challenge you are experiencing.

Let us know what issue you have with your legacy points

Let us know the total number of points you see on eHub or Portal.

How many points are you expecting to see on eHub or Portal?

Please specify the exact actions the legacy points have not been awarded for

Please let us know what challenge you are having with your payment

Please let us know what payment option you selected

Have you attached a screenshot of your receipt that clearly shows the transaction ID or reference number?

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